Shipping Policy — VPE Seeds

Shipping / Delivery Policy

Last updated: 23 July 2026

This page is a working draft written to cover the standard points a payment gateway (including Razorpay) checks for during onboarding. Please review the timelines and coverage area below and adjust them to match your real dealer/courier arrangements before going live.

1. Fulfilment options

At checkout, you can choose how you'd like to receive your order:

Pick up from dealer: your order is reserved and prepared at your nearest VPE dealer for you to collect and pay for on pickup. This is best for bulk/large orders.
Home delivery: smaller orders, or orders close to our Indore warehouse, are shipped directly to your address by post or courier.

2. Coverage area

We currently serve farmers and dealers across Madhya Pradesh, with an active dealer network around Indore, Dewas, Ujjain, Dhar, and Ratlam. Home delivery outside this region may not be available for all products — you will be notified at checkout if a product cannot be shipped to your address.

3. Dispatch and delivery timelines

Dealer pickup: orders are typically ready for collection within 1–3 business days of confirmation.
Home delivery: orders are typically dispatched within 2–3 business days and delivered within 3–7 business days, depending on your location and the courier/postal service used.
Timelines may be extended during the peak Kharif/Rabi pre-booking season, due to weather disruptions, or for remote locations.

4. Shipping charges

Shipping charges, where applicable, are calculated based on order weight, packing size, and delivery distance, and shown at checkout before you confirm your order. Dealer pickup orders do not carry a delivery charge.

5. Order tracking

You can check the current status of your order (Pending, Confirmed, Shipped, Delivered) at any time from your Orders page.

6. Delayed or missing deliveries

If your order has not arrived within the expected window, please contact us at support@vpeseeds.in or +91 90390 21144 / +91 94250 64138 with your order number, and we will look into it with our dealer/courier partner.